Privacy policy

beautyest.net

The privacy policy is the most important thing we have as we believe in the privacy and confidentiality of customer information, This policy describes the ways in which we collect and use information and data, It also mentions the procedures used to ensure the privacy of your information. This policy relates to your use of this website, But you can use the site without having to provide any personal information unless we ask you to do so, This is optional, not mandatory. We assure that none of this information will be sold or rented to a third party.

1. Personal Information We Collect:

When you wish to purchase a commodity or request a service from the site, You may be required to enter personal information such as your name, delivery address, Mobile number, E-mail, Date of Birth, and so on. We collect other necessary data to secure any potential claims that may arise later, To provide you with the services available to us.

use the information you provide to provide you with information about the products and services available to us that you may request; This information is also used in audits of downloading data from the site and identifying visitors to the site, Developing the design of the website pages or its contents and assigning them to users And we do a lot of research related to demographics, and send useful or requested information to the user, We will communicate via e-mail or your mobile phone to provide you with some details about other products and services if you wish, If you would prefer not to receive any promotional and marketing communications, You may opt out of this option at any time.

We may disclose your name and address to a third party to deliver your order (for example, representative, delivery company or service provider).

You may be contacted on your phone number or email to notify you of any update regarding the status of your order or to take your comments and suggestions about the service and products we offer.

By logging into your account on the site, you can view the information and details of your purchases that you have requested or that you intend to request. You can also manage your data or address details, You should also deal in strict confidence when accessing your personal data and do not make it available to an unauthorized third party; The site does not bear access to this information as a result of misuse of the password by the customer.

Credit cards and electronic fraud protection:

We may use competent authorities to protect your data from electronic commercial fraud in order to help us confirm customer data and requests executed on the site. The following details are a brief explanation of how these parties use your data. Please contact us if you want to know more information about this topic or about the protection agencies against commercial fraud associated with us. Your data is used in the following ways:

We will search commercial fraud protection agencies for information on orders placed on the site.

We will use the information provided to us by the fraud protection agencies to help us verify your order on the Site.

In the event of sending false or inaccurate information and setting up a case of commercial fraud, The case will be transferred to the electronic fraud protection authorities.

Other uses of your personal information:

We may use your personal information for surveys and marketing research, as you wish, For statistical purposes while ensuring their complete confidentiality, you have the right to withdraw at any time, We do not send any answers to a third party, Your email address is not disclosed unless you wish to participate in the competitions, We keep answers to surveys in a place completely separate from your private email.

We may send information about us, or about the Site or our other sites or about our products, services, sales, offers, brochures, etc. in connection with our group companies or partners. If you do not wish to receive this additional information (or any part of it), Please click on the “unsubscribe” link provided in any email sent to you, We will stop sending you this information immediately.

Some data may be used, While maintaining complete privacy and confidentiality, For other purposes, including verifying the whereabouts of users and following up on their visit to the site or the links contained in the e-mail where the data is anonymous, It does not allow the identification of your actual personal identity to third parties such as publishers or advertisers, for example.

competitions:

We use the data in the event of any competitions or competitions in order to inform the winners and announce the offers. You can find more details if you see the conditions for participation in the relevant competition.

Third Party and Links:

We may share personally identifiable information that we collect (including email addresses) with other companies in our group and for commercial purposes – such as advertising, We may transfer your information to other companies in our group or to our agents to assist us with related transactions in accordance with the terms of this Privacy Policy. For example, we may use a third party to help us deliver products to you, or use it for statistical and marketing research purposes or to assist the customer service team, and to exchange information with a third party in order to protect against fraud and reduce credit risk. In the event that our company or part of it is sold, We may have to transfer our databases containing your personal information. Except as provided in the Privacy Policy, We will not sell or disclose your personal data to a third party without your prior consent unless it is necessary for the purposes set out in this Privacy Policy; Or if we are required to do so by law. The Site may contain advertisements or links to other websites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, In addition, we are not responsible for any third party to whom we transfer your data in accordance with the Privacy Policy.

To stop subscribing to advertising messages:

You can stop subscribing to advertising messages at any time you wish, although we would like to keep you in touch with our great offers and renewed services and therefore we suggest that you keep your subscription to messages active. In the event that you want to stop subscribing, you can very easily click on the “unsubscribe” link in English in the lower part of the newsletter, Or you can send us an email << Enter your website email >>.

Cookies:
We use cookies to improve your purchasing experience only when you use and benefit from our services.

What are cookies?

Cookies are small text files that are kept on your computer or phone. This includes information about your browsing settings on this website that makes it easier for you to navigate and does not harm your device. There are two types of cookies: Real-time text files, which are deleted the moment the browser is closed. and temporary/permanent cookies which are stored on your computer for a longer period of time and sometimes, permanently, Cookies help you choose the information that matches your choices or that you would like to see on our website, without limitation (country, language, and the contents of the cart, etc.), We do not store sensitive personal information such as address, and password, or your credit card information etc. in the cookies we use.

What types of cookies does Mahaba use?

Zwaina uses real-time text cookies most of the time, and as soon as the Internet browser is closed, these cookies are deleted. These cookies help us to keep the contents of your shopping cart while navigating the site. for example, We use some files that are stored on your computer or phone after you close your browser. Cookies help our system to recognize you when you return to the site, showing you your data, your preferences and the products you have chosen when you visit later. Temporary cookies have a life span of one month to two years and are then automatically deleted. This type of file is used to collect and analyze data to come up with strategies to improve the customer experience and to develop our website. By applying these strategies, The site becomes easier to use and helps us display suggested products to users that they would like to see in person, Our goal is to provide you with a convenient and enjoyable online shopping experience, Easy and tailored to your taste.

What type of data are collected in cookies?

We believe in the importance of customer privacy, especially when gifting, so we do not store sensitive personal information such as address, password, credit card information, etc. in the cookies we use. Therefore, it is not possible through these cookies to violate the privacy of any user or track him individually. When cookies are activated, their own ID number is generated and this number is used as an internal reference only and cannot be used to identify the user or use it to know his registered personal information such as name and IP address. Anonymous information that we receive from cookies is used for analysis and evaluation purposes, An example of this is knowing the most visited pages, the most popular products, etc.

What do we mean by user targeting on our site?

get up << Add your website name >> It collects private information and uses it to provide advertisements and electronic offers that suit each customer’s taste in particular. This information is not used to identify you as a user, But it is only used to study site optimization. The information obtained is not stored in the personal user data or the order data, However, this information is used to provide our users with the advertisements they would like to see and to inform them about offers and services that are specifically tailored to their individual tastes, The user is targeted by tracking his clicks on ads or on the pages he visits (for example, We display the advertisement of discounted gift sets on the user’s page in particular, If the user is interested to see the lineup of kits). Our goal is to provide you with a special shopping and gifting experience that suits your taste and purchasing priorities.

Does Zwaina use third party cookies?

Yeah, The use of cookies from companies associated with us helps to provide personalized advertisements and electronic offers that are tailored to each customer individually. Therefore, some of our partners’ cookies are stored on your device when you visit our website. These cookies are temporary/permanent ie they are deleted from your hard drive automatically at the end of their default life (14 days to 2 years). As stated in Mohaba’s Cookie Policy, No personal information is collected in third party cookies. Stored files are collected at specific times, This is so that companies can know which products are most in demand, which is completely done on anonymous information, which is carried out on randomly selected ID numbers. Therefore, it cannot be linked to any personal information that you have previously entered on the Mohaba website. The sole purpose of using third party cookies is to allow our partners to advertise products that are of personal interest to you.

Targeting the client through our partners:

We use a targeting policy, Which allows us to display the advertisements you would like to see on our website. By targeting, we mean that we can advertise the products you have recently viewed on our partners’ websites, which means that our ads are shown specifically to you, Even on other companies’ websites, These are the offers and advertisements that you want to see only. We do this by performing a detailed analysis of the information collected in your cookies on our website so that we can learn about your interests as a user. This information is anonymous, It does not contain your personal information or any data about you in customer records.

personal consent:

I authorize the use of my user data and its storage in cookies. I allow these cookies to remain on my device after I finish using the browser and to use them on my next visit through your site. I also reserve the right to withdraw this permission by not activating cookies from the browser settings menu.

How can I prevent cookies from being stored on my own device?

You can change the settings in your browser and it will ask for permission each time a cookie tries to access your computer, If you want to accept cookies from Mahba and refuse cookies from our partners, you must change your settings to block cookies from any third party. The Help section on your device usually provides information that helps you change your cookie settings. We recommend only changing the browser settings for your profile on shared computers.

This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics is based on cookies, which are text files placed on your device. Google will transmit the information generated by the cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the Site, and preparing reports for site operators on its activity and providing other services related to site activity and Internet use. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser but please bear in mind that then you will not be able to take advantage of the full functionality of the site. By using this website, You agree that Google will process your data in the manner and for the purposes detailed above.

Login data:
Every time you visit << Add your website name >>, the information is sent from the browser to the Zuina server log files, where it is saved there. The information includes: the time and date of the site visit, the pages you viewed, the IP address, the URL that led you to << Add your website name >>, information stored and the type of browser used.

When we collect all this information, All IP addresses are deleted or converted to unidentified addresses. Address anonymization means changing your IP address so that it can’t be associated with the original user or can only be linked through extensive research.

Anonymous information stored in a server log file is used to improve your online shopping experience << Add your website name >> In order to make browsing our website easier, Finding errors quickly and directing server capabilities to development according to the importance of need. For example, This information allows us to calculate our peak congestion times and thus make a plan to estimate sufficient server capacity to keep our site running as fast as possible.

hereby, I give << Add your website name >> The authority to analyze and use protocol data to develop and improve the performance of their online shopping site.

Security and Payment (SSL):
Payments you make through the Site will be made through our agent. You must only provide us or our agent with accurate and non-misleading information and inform us if there are changes.

We use appropriate security technologies and procedures to prevent any unauthorized or unlawful access, loss or destruction of your information. When we collect data through the Site, We store your personal information on a database within a secure electronic server and use firewall systems on our servers. When we collect payment card details electronically, We protect it through the use of encryption, Like SSL. SSL is therefore difficult for a hacker to decrypt your information since we cannot guarantee 100% protection, We strongly advise you not to provide all credit or debit card details when communicating with us unencrypted electronically, We place direct physical, electronic and procedural safeguards on the process of collecting and disclosing your information, Our secure procedures sometimes require that we ask for proof of your identity before we disclose your personal information to you, It is your responsibility to protect your password and your computer from any unauthorized access.

Endorsement:
When you submit data to us or our agents or using the Site, You agree to our use of your information as described in this Privacy Policy to verify your identity.

Plug-ins and add-ons comply with GDPR. Below are the FAQs related to the General Data Protection Regulation.

Do plugins track any data?

We do not track any user data via our plugins. But if our plugin depends on any third party service, It may track user data. This can happen in two ways:

  1. Built-in widgets

Some of our plugins have features to integrate built-in tools as is, From third party services (such as Facebook Like, Facebook Recommended, Twitter Twitter and Official Buttons). You may include relevant text in your website’s privacy policy as mentioned below.

  1. APIs/Third Party Connections

The plugins send a request to third-party APIs via the visitor’s web browser to fetch information (such as social shares and number of social comments). This request made by your web browser may include an IP address, which can then be seen by the third party from which it was requested. This API request does not include any personal data of the site user other than the IP address. To make users aware of this, You may include relevant snippets in your website’s privacy policy.

Where is the data collected by your plugins stored?

We do not store any data that add-ons fetch on our servers, We do not share this data with any third party. Our plugins run absolutely on your website and store data in your website’s database.

Do your plugins load any external scripts?

as we mentioned before , Our plugins work completely from your website, Thus the scripts are also loaded from your website except for the third party tools that are included (such as the Facebook Like/Refer button, official twitter button, Facebook Comments) that requires our plugin to load scripts from the relevant service servers. You can include relevant excerpts in your website’s privacy policy that explain how these services handle users’ privacy

Super Socializer – Social Login

We collect your public profile data only from your consent that you give before starting the social login, From the social network used to log in to our website. This data includes your first and last name, your email address, a link to your social media profile, a unique identifier, and a link to your social profile picture. This data is used to create your user profile on our website. You can revoke this consent at any time by sending us an email.

Enter Heator دخول

We only collect your public profile data from your consent that you give before you start logging into Facebook, From the social network used to log in to our website. This data includes your first and last name, email address, a unique identifier, and a link to your social profile picture. This data is used to create your user profile on our website. You can revoke this consent at any time by sending us an email.

Facebook Comments

We include the Facebook Comments Plugin to allow you to leave a comment on our site using your Facebook account. This plugin may collect your IP address, and your web browser user agent, It stores and retrieves cookies on your browser, and include additional tracking, and monitor your interaction with the comment interface, Including linking your Facebook account to any action you take within the interface (such as ‘liking’ someone’s comment, and respond to other comments), If you are logged into Facebook. For more information on how this data is used, Please see the Facebook data privacy policy: https://www.facebook.com/about/privacy/update

GooglePlus Comments

We use the GooglePlus Feedback Tool on our website to enable you to comment on our web pages using your GooglePlus account. From this interaction, Google automatically collects and stores certain information in server logs such as IP address, and device event information such as malfunctions, system activity, and hardware settings, and browser type, browser language, the date and time of the request, According to their data privacy policy: https://policies.google.com/privacy

Disqus Comments

We use the Disqus comment tool on our website to enable you to comment on our web pages using the Disqus comment system. Disqus may collect information about you when you register for and use the Service. This information may include “Personally Identifiable Information” which means information that identifies you as an individual, This information may include, For example, but not limited , Your name, email address, phone number, username or account ID and “Non-Personally Identifiable Information” means information that does not identify you as an individual. Non-personal information may include, For example, but not limited , information about your browser, and your IP address, device ID, the pages you visit on our partner websites, And the place you came from and the ads you clicked on, Both on our partner sites,

Fancy Facebook Comments Pro

We collect data related to the Facebook comment you post, Only from your consent you give before posting a Facebook comment on our site. This data includes your Facebook account name, and your unique Facebook account ID, and the unique identifier associated with a Facebook comment posted, and the unique open graph object identifier of the webpage you posted the comment on, The unique identifier associated with a parent’s comment if you reply to an existing comment. This data is used to show recent Facebook comments made throughout our site. You can revoke this consent at any time by unchecking the subscription shown above in the comment box

Moderate Comments on Facebook

We collect data related to the Facebook comment you post, Only from your consent you give before posting a Facebook comment on our site. This data includes your Facebook account name, and your unique Facebook account ID, and the unique identifier associated with a Facebook comment posted, and the unique open graph object identifier of the webpage you posted the comment on, The unique identifier associated with a parent’s comment if you reply to an existing comment. This data is used to show recent Facebook comments made throughout our site. You can revoke this consent at any time by unchecking the subscription shown above in the comment box

Facebook Comment Notifier

We send the Facebook comment you post, To the page author / author and / or webmaster via automatic email, Only from your consent you give before posting a Facebook comment on our site. This data only includes the Facebook comment you posted. You can revoke this consent at any time by unchecking the subscription shown above in the comment box

Social analytics for sharing

We use Google Analytics to track social engagements made on our website. Google automatically collects and stores certain information in its server logs which includes device event information such as crashes, system activity, and hardware settings, and browser type, browser language, The date and time of the request and the referral URL, and cookies that may uniquely identify your browser or your Google account, According to their data privacy policy: https://policies.google.com/privacy

Facebook like, Facebook recommend, Facebook Share Official Buttons

We have included a Facebook widget to allow you to see the number of Likes/Shares/Recommendations and ‘Like/Share/Recommend’ our web pages. This tool may collect your IP address, and your web browser user agent, store and retrieve cookies in your browser, and include additional tracking, and monitor your interaction with the tool, including linking your Facebook account to any action you take within the tool (such as ‘like/share/recommend’ our webpage), If you are logged into Facebook. For more information on how this data is used, Please see the Facebook data privacy policy: https://www.facebook.com/about/privacy/update

Official Twitter Tweet Button

We use the Twitter Twitter tool on our website. as a result , Our website makes requests to Twitter servers for you to Tweet our web pages using your Twitter account. These requests make your IP address visible to Twitter, Who may use it in accordance with their data privacy policy: https://twitter.com/en/privacy#update

GooglePlus and GooglePlus Share . official buttons

We use GooglePlus on our site. as a result , Our website makes requests to Google’s servers for you to share our web pages using your GooglePlus account. These requests make your IP address visible to Google, Who may use it in accordance with their data privacy policy: https://policies.google.co

Your rights:

In case you are concerned about your data, You have the right to request access to the personal data we hold about you or have previously transferred to us. You have the right to ask us to correct any errors in your personal data and this is done free of charge. You have the right to ask us, at any given time, To stop using your personal data for direct marketing purposes. Please do this by contacting us at info@beautyest.net

Exchange and Return Policy

We are keen to provide better customer service. You can simply exchange or return the product. All you have to do is email customer service << Add your e-mail to your store >> By sending a message containing the number, date of the order, a copy of the products you want to replace, and the reason for replacing it, within a maximum period of 14 days from the date you received the product.

Product return terms

The product to be exchanged or returned must be unused and in its original condition.
If you receive a product other than the one you ordered, you are entitled to exchange or return.
If there is no fault or defect in the product, but you no longer want it for some reason, you are entitled to exchange it only.

Who bears the costs of replacement and return?

If you receive a product other than the one you ordered, we will cover the shipping and return costs.
If there is no error or defect in the product, but you no longer want it for some reason, we are happy to serve you by replacing the product, but the store will not bear the costs of shipping and return.

When will the amount arrive in the event of a return request?

The refund process takes from 7 to 10 working days from the date of making the return request. In some rare cases, the refund process may take up to 20 working days from the date of making the return request.

When will the product reach you if a replacement is requested?

Within 5 working days from the date the store received the product

For more information, please contact: info@beautyest.net

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